The wholesale system is used by businesses with annual turn overs from $3M to in excess of $600M, there is no limit. Some clients have as many as 20,000 products and 200,000 sqft of environmentally controlled warehouse space, there is no limit. Some clients have as many as 200 pricing structures and 2,000 customers, there is no limit. If you want no limits then this is the system for you.

Your customers can be defined by type, category, area, group, territory or any user classification you can conceive. You have the power to group or dissect your customers as your business dictates, whether it be for order forms, pricing, sales, profitability, product ranges or promotions. You can also optionally enter your customers' typical ordering patterns so the system can promptly alert you if any orders are missing, or if any existing orders have not been dispatched; this will save you time and money.

Products can be defined by group, category, buyer, department or any user classification you can conceive; again giving you the power to group or dissect your products as your business dictates. Each product has up to 5 distinct units, a buy, sell, sell pricing, retail and retail pricing unit. Each product has its own unit conversions and gross and net weights; and because we understand how fresh produce works these weights and conversions can be changed as often as required; storing this information historically. The system also stores a range of miscellaneous product information including PLU's, barcodes, shelf life, prepack labelling details and product locations. And the system supports cross docking and direct supplier deliveries (whether ordered directly or indirectly).

The system permits users to create an unlimited number of user definable product lists, called Order Forms. These Order Forms can then be linked to pricing structures and printed in 3 formats; order forms, quotations and stock takes. Each format has a wide selection of layouts, but for the ultimate in flexibility we can download the data to your spreadsheets.

You can create as many pricing structures as your business requires with the flexibility to perform customer or order specific adjustments. The system also has specials which can be applied to a specific customer, category, pricing structure, group of pricing structures or all customers. Specials can also have maximum ordering and special quantities; if a maximum special quantity is exceeded the customer is charged the normal price for the quantity in excess of the maximum.

The system has a large range of automated pricing options, including predetermined sell mark-ups, retail mark-ups, unit mark-ups, broken carton mark-ups and sell/retail price rounding. Sell mark-ups can be based on average costs, expected buys or weighted averages. Automated pricing is pricing structure dependent, can be selectively applied and manually adjusted, whilst broken carton pricing can be automated independently with or without mark-ups. Products can also be grouped enforcing a single price for a group of products, eg. herbs.

Customer order entry supports multiple consignee addresses, invoice references, delivery references, discounts and provides warnings for suspected erroneous quantities and delivery dates. Users can enter orders traditionally (line by line) or directly against an Order Form; both methods display the customer's current pricing. You can even have your customers enter their orders directly via restricted system access, eOrder emails or eLettus online ordering. Order entry also supports free format and default "Picking Slip Notes".

Picking slips can be printed individually or as a batch. They can be printed in a large range of formats for any range of customers and products. They can be picked by orders or by products, in summary or detail formats. Picking slips can be sorted by a vast array of criteria, including product locations, customer delivery areas and stop numbers. They can also be split into full and partial pallet picks.

Buying sheets can be printed in an enormous range of formats for any range of customers, products and picking sessions. They can display direct and indirect, in summary or detail formats. Buying sheets have variable spacing, user column selection and optional "Picking Slip Note" display. In one of our more complicated cases a client has 3 picking sessions and 2 buying sessions per day with the buying sheets displaying outstanding purchases and forecast stock on hand.

Order finalisation is the screen in which the orders are priced and finalised. Finalised orders can be printed as proformas, delivery dockets or invoices. The users can enter freight & miscellaneous charges, record short deliveries & their reasons, perform manual adjustments and optionally enter free format comments. The screen displays all relevant totals & margins, and supports a wide range of data validation techniques to prevent user errors.

Credits are processed directly against the original orders to ensure the correct price is credited. The users are encouraged to enter credit reason codes, and these reasons are flagged to indicate whether the stock has or will be returned to inventory. The system also permits non-inventory credits which are termed allowances. Allowances are typically used to provide a partial credit when the customer retains the stock but is unhappy with the quality or price.

The system has a full range of purchasing options which are configured to each clients specific requirements. The system caters for purchase order entry, purchase order reconciliation, receival entry, purchase entry, receival/purchase reconciliation, direct receival/purchase entry, receival/purchase/invoice reconciliation and direct receival/purchase/invoice entry.

Forced allocations permit users to forcibly allocate stock to existing orders; typically being used to allocate special buys and new season lines. The allocations can be applied to all customers or any selected range, and can be entered manually or created automatically using predetermined customer allocation ratios.

The system provides an "Order Reduction/ Substitution" screen to permit users to globally or selectively alter a specific product's supply quantities. The quantities can be reduced or increased, by percentage or fixed quantity. The screen can also be used to substitute one product's ordered quantities for that of another product.

Forecasting permits users to predict (based on any preceding period) the daily requirements of any or all products. Forecast sales can be manually adjusted to accommodate promotions, holidays, weather, etc. Forecasting can be used to project sales and margins in conjunction with future quotations.